Most Asked Questions

How do I place an order?

Placing an order is easy! Simply browse our store, select the items you'd like to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details, review your order, and confirm your purchase.

What payment methods do you accept?

We accept a variety of secure payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other local payment options depending on your region.

How long will it take for my order to arrive?

Delivery times vary depending on your location, but most orders within the U.S. are delivered within 7-14 business days. International orders may take slightly longer. You’ll receive a tracking number once your package has been shipped.

What is your return policy?

We want you to love what you buy! If you're not satisfied with your purchase, you can return most items within 15 days of receiving your order. Please make sure the item is unused and in its original packaging. For more details, visit our Returns & Refunds page.

Do you offer free shipping?

Yes! We offer free standard shipping

How can I track my order?

Once your order has been shipped, you’ll receive an email with a tracking link. You can also log into your account to track your order status at any time.

Why should I choose Lustervale?

At Lustervale, we prioritize quality, affordability, and customer satisfaction. Our curated selection of trending products is designed to meet your needs and bring value to your life. With secure payment options, fast shipping, and dedicated customer support, we aim to make your shopping experience seamless and enjoyable. Shop with us to discover unique finds and unparalleled service!